Gisada is a luxury brand originating from Switzerland, offering unique fragrances and fashion crafted with precision and passion, combining modern elegance with traditional craftsmanship.
How can wehelp you?
FREQUENTLY ASKED QUESTIONS
General Questions
What is Gisada?
Where can I purchase Gisada fragrances and fashion
Gisada fragrances are available on our official website, select department stores, specialized perfume boutiques, and authorized online retailers worldwide. You can also experience our full fragrance collection in person at our flagship Gisada Store in Zürich.
Does Gisada offer fragrance samples?
Yes, we offer fragrance samples individually and as carefully curated discovery sets, allowing you to explore and discover your favorite Gisada scents before purchasing full-size bottles. You can browse and purchase our discovery sets here.
How can I subscribe to Gisada newsletters and special offers?
You can subscribe at the bottom of our homepage by entering your email address. Subscribers receive exclusive news, product releases, and promotional offers.
Does Gisada have physical retail stores or boutiques?
Yes! Gisada has expanded beyond fragrances and now offers an exclusive collection of luxury fashion items. We warmly invite you to visit our flagship Gisada Store in Zürich, where you can explore our complete range of perfumes and fashion collections. For directions and additional details, please visit our Zürich store location. Stay informed about upcoming boutiques, pop-up stores, and special events through our website and social media channels.
Customer Support
How can I contact Gisada customer support?
You can reach our support team via our Contact Us page, by email at support@gisada.com
What are your customer support hours?
Our customer support team is available Monday to Friday, from 9:00 AM to 6:00 PM (CET). Feel free to reach out during these hours for immediate assistance.
Which languages does Gisada customer support speak?
Our customer support team can assist you in multiple languages, including English, German, and French.
How quickly will customer support respond to my inquiry?
We aim to respond to all inquiries within 24 hours on business days. During busy periods, response times may vary slightly, but we will always do our best to assist you promptly.
Can I request advice or assistance regarding Gisada fashion items?
Absolutely! Our customer support team can assist you with sizing, product details, material care, styling advice, and any other fashion-related queries.
How can I provide feedback or suggestions to Gisada?
We greatly appreciate customer feedback! Feel free to share your thoughts, suggestions, or feedback via our Contact Us page or email us directly at feedback@gisada.com.
Do you have further questions or comments? Simply fill in this form and we will respond.
INFORMATION
QUICK LINKS
MENU
Newsletter
Unlock exclusive deals and updates by subscribing to our newsletter - plus, get 10% off your first order