General Terms and Conditions Gisada

Scope of application

The following General Terms and Conditions in the version valid at the time of the order shall apply exclusively to the business relationship between Gisada and the customer. Gisada reserves the right to change the general terms and conditions.

Conclusion of contract

The presentation of the products in the online store does not constitute a legally binding offer, but a non-binding online catalog. By clicking the button “BUY” you place a binding order for the goods contained in the shopping cart. The confirmation of receipt of your order together with the acceptance of the order immediately after sending by automated e-mail. With this e-mail confirmation, the purchase contract is concluded. The contract is concluded exclusively in German. Your orders will be stored by us. If you lose your records of your orders, please contact us by email to [email protected] We will be happy to send you a copy of your order data.

Delivery times

After receipt of the offer and confirmation by Gisada, the delivery will be made to the address indicated by the customer in the order. We explicitly point out deviating delivery times on the respective product page.

Cancellation policy

We grant you a 14-day right of revocation on the products purchased from us. Please send us your revocation in text form (e-mail, fax or letter) within 14 days after receipt of the goods. If the goods are delivered to you before the deadline, the return of the goods is also valid. For the observance of the deadline, the date of dispatch of the revocation is decisive.

The revocation is to be sent to:
Swiss Fragrance GmbH
Steigstrasse 26
8406 Winterthur
[email protected]

Consequences of revocation
In the event of an effective revocation, the services received by both parties shall be returned and any benefits derived (e.g. interest) shall be surrendered. If you are unable to return or surrender the received performance and benefits (e.g. benefits of use), or are only able to do so in part or in a deteriorated condition, you must compensate us for the loss of value. You only have to pay compensation for the deterioration of the item and for any benefits derived if the benefits or the deterioration is due to handling of the item that goes beyond the testing of the properties and functionality. By “testing the properties and functionality” we mean testing and trying out the respective goods, such as is possible and customary in a retail store.
Obligations to refund payments must be fulfilled within 14 days. The period begins for you with the dispatch of your revocation or the goods, for us with their receipt.

Cost bearing agreement

The return costs are borne by the customer.

Prices and shipping costs

The prices valid on the day of the order acceptance are always valid for the calculation. The indicated prices are in Swiss Francs and include the legal VAT.

Terms of payment

The purchase price is due with the delivery. The payment is made by a payment method offered on the order form. Gisada reserves the right to temporarily disable individual payment methods. In case of prepayment, i.e. transfer of the total amount to the account of Gisada, the goods will not be shipped until we have received the payment.

Gift vouchers

Gift vouchers are redeemable until the end of the third year after purchase on Gift certificates cannot be used to purchase additional gift certificates. Gift Vouchers and remaining Gift Voucher balances do not accrue interest and are valid until the expiration date. Remaining balances will be credited to your Gift Certificate Account until the expiration date of the Gift Certificate, after which time they cannot be used. If the value of the gift certificate is not sufficient for an order, the difference can be paid via one of the payment methods offered. Only one gift voucher can be used at a time when placing an order. Gift vouchers or gift voucher balances cannot be paid out in cash. Gisada assumes no liability for loss, theft or misuse. If merchandise is returned that was paid for in whole or in part via a gift certificate, the purchase amount will be credited to the gift certificate balance.

Retention of title

Goods remain the property of Gisada until paid for in full.


The product images shown in the online perfumery Gisada do not necessarily have to match the appearance of the delivered goods. If the changes are reasonable for the customer, no claims for defects arise from this. Please notify Gisada immediately of any visible material, manufacturing or transport defect so that we, for our part, can assert our claims against suppliers and shipping companies. Should you fail to make such notification or fail to do so in good time, this shall have no effect on your statutory claims. In the event of a defect, Gisada will, at your option, fulfill the legal claims for subsequent performance, for defect removal/replacement and – if the legal requirements are met – the further claims for reduction or rescission as well as, in addition, for damages, including compensation for the damage instead of fulfillment as well as compensation for your futile expenses. In the event of rescission of the contract, the customer is obliged to return the received goods in full. The shipping costs will be refunded to the customer in this case. The limitation period for claims for defects is two years from the date of delivery of the goods.

Final clause

Should one or more provisions of the General Terms and Conditions of Parfümerie Gisada be invalid, the validity of the remaining provisions shall not be affected.